Privacy Policy

How we collect, use, and protect your personal information

Last Updated: March 2026

Introduction

At Anchorsoft Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, phone number, and mailing address
  • Educational background and professional experience
  • Payment information (processed through secure third-party providers)
  • Course preferences and learning goals
  • Resume and portfolio materials (when provided)
  • Communication preferences and feedback

Technical Information

We automatically collect certain technical information:

  • IP address, browser type, and operating system
  • Website usage data and navigation patterns
  • Device information and screen resolution
  • Cookies and similar tracking technologies
  • Learning management system usage data

How We Use Your Information

We use your information for the following purposes:

  • Providing educational services and course delivery
  • Processing enrollments and managing student accounts
  • Communicating about courses, events, and important updates
  • Personalizing your learning experience
  • Processing payments and managing billing
  • Providing technical support and customer service
  • Improving our website, courses, and services
  • Complying with legal obligations and protecting our rights
  • Sending promotional materials

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal)
  • Email communications (Mailchimp, SendGrid)
  • Learning management systems and course platforms
  • Web hosting and analytics (Google Analytics)
  • Customer support tools

Legal Requirements

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of Anchorsoft Academy, our students, or others.

Career Services

We may share your profile and portfolio with potential employers or recruiting partners as part of our career placement services.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmissions
  • Secure servers with regular security updates
  • Access controls and authentication requirements
  • Regular security audits and vulnerability assessments
  • Staff training on data protection practices
  • Backup and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing activities

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Enable social media features and integrations
  • Serve relevant advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Student records are typically maintained for at least 7 years after course completion to support alumni services and credential verification.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Anchorsoft Academy

Email: hello@anchorsoftacademy.com

Phone: +234 802 950 1995

Response Time: We aim to respond to all privacy-related inquiries within 30 days.